學生證掛失/補發/退費

 

學生證掛失、補發及退費申請

申請流程

學生證掛失、退費及補發申請流程

申請項目

『掛失暨補發』

『掛失』

作業流程

1.線上申請：一卡通/悠遊卡學生證均適用。

  • 登入系統：校園帳號登入e校園服務網→校內其他服務→點選『學生電子票證掛失退費系統』。
  • 掛失暨補發：於『學生電子票證掛失退費系統』中→填寫個人資料→申請原因點選「掛失暨補發」。
  • 退費：如遺失學生證內仍有餘額需退費者，於系統中點選退費原因→選擇退費方式-退費至銀行帳號（限學生本人帳號）或寄送至地址。
  • 確認後送出→完成申請，後續由票證公司依申請退費方式辦理退費。

注意送出掛失申請後便無法取消，亦即找回遺失之學生證亦已無電子票證之功能。

提醒掛失手續費或退費掛號郵資將自該卡儲值金中扣除。

2.自動繳費列印機繳費：完成線上申請後，至自動繳費列印機繳納學生證補發工本費200元。

  • 地點：文興樓一樓及至善樓一樓東門。
  • 帳號密碼：帳號_學號或身分證字號；密碼_出生年月日。

提醒手機登入『靜宜app』→MyPU →教職員/學生專區→待繳清單→學生補卡費用→點選QRCode繳費→產生QRCode→至自動繳費機掃QRCode進入繳費頁面→進行繳費→繳費收據自行保管留存

3.領取補發之學生證：請於繳費完成後之次一週星期三下午2點後（請自行留意領卡時間，不另行通知），親持身分證件至綜合業務組櫃臺(文興樓二樓)領取新辦學生證。

提醒學生證自申請日起算，三個月內遲未至綜合業務組領取新辦學生證，基於個人資料保護法，逾期未領之學生證逕予作廢銷毀，恕不退費，亦不重新製卡，逾期提領者須重新付費申辦，不得異議，敬請配合。

1.線上申請：一卡通/悠遊卡學生證均適用。

  • 登入系統：校園帳號登入e校園服務網→校內其他服務→點選『學生電子票證掛失退費系統』。
  • 掛失：於『學生電子票證掛失退費系統』中→填寫個人資料→申請原因點選「掛失」。
  • 退費：如遺失學生證內仍有餘額需退費者，於系統中點選退費原因→選擇退費方式-退費至銀行帳號（限學生本人帳號）或寄送至地址。
  • 確認後送出→完成申請，後續由票證公司依申請退費方式辦理退費。

注意送出掛失申請後便無法取消，亦即找回遺失之學生證亦已無電子票證之功能。

提醒掛失手續費或退費掛號郵資將自該卡儲值金中扣除。

2.重要申請「掛失」者，即表示不補發學生證，請勿錯誤申請。如有申請錯誤，請至出納組(文興樓一樓)告知原因並臨櫃繳交學生證補發工本費200元→攜帶紅色繳費收據至綜合業務組(文興樓二樓)登記補發。

  • 綜合業務組承辦人：陳佩菱小姐
  • 電話0426328001轉11111

備註

1.有關退費資訊請洽：

  • 悠遊卡公司24小時客服專線02-4128880
  • 一卡通數位學生證客服專線07-7912000

2.「學生電子票證掛失退費系統」如有使用疑義，請洽綜合業務組04-26328001＃11111。

3.更改姓名後，欲申辦學生證換發之同學，請依據學生證補發程序辦理，需自費200元。

請務必先行完成本校系統更名後，再行上線申請學生證補發。

數位學生證優惠效期及相關注意事項
  1. 學生證之學生身分使用期限：學士班為四年、研究生則依據其畢業年限。期限到期將自動轉為普卡，不再享有學生身分優惠。
  2. 學生因延畢須辦理學生證展延者：第一學期於3月2日前、第二學期於9月30前持學生證至綜合業務組辦理展期；逾時未辦理者，票卡將取消學生優惠改為普通票費率，請注意自身權益於效期內辦理
  3. 學生畢業及退學離校後學生證即失效：
    • 自109學年度第2學期起，辦理離校（含畢業、退學）手續者，皆需於學生證上註記「離校」字樣，請持學生證至綜合業務組(文興樓二樓)或圖書館二樓蓋上「離校」字樣，於繳回離校手續單時出示蓋上「離校」字樣之學生證，驗後卡片歸還學生，方完成離校手續。
    • 提醒離校後學生證即失效，視同一般無記名卡，優惠到期後將改為普通票費率，因無法再登入本校e校園服務網申請掛失及退費，請同學自行至票卡公司網站進行記名申請，畢業後才可享有票卡公司掛失退費服務。
  4. 學生畢業及退學離校時若因學生證遺失無法繳驗學生證者，請至「學生電子票證掛失退費系統」完成學生證掛失，攜帶擷取掛失成功之截圖或紙本與身分證至綜合業務組辦理離校程序。
  5. 連結電子票證(一卡通)鎖卡處理
 

Application for Student ID Card Lost Report, Replacement, and Refund

Application Flowchart

Application Flowchart for Student ID Card Lost Report, Replacement, and Refund

Items

Lost Report and Replacement

Lost Report only

Procedure

1. Online application: Accept iPASS and EasyCard.

  • Log in：Log in to e-Campus service à Other services on campus à Select “Student e-ticket report loss and refund” System.
  • Lost Report and Replacement：In the “Student e-Ticket Loss Report and Refund” System à fill in your personal information à select “Lost Report and Replacement” for application reason.
  • Refund: If there is still balance on the lost card and a refund is necessary, select reason for refund à select refund method à fill in the refund method for the stored value à refund to bank account (the card holder’s account only) or mail to the address provided
  • Confirm and send à Application complete. e-Ticket company will process the refund accordingly.

attentionOnce the lost report is filed, the application cannot be cancelled. Even if the student ID card is recovered later, it would not have the e-ticket functions anymore.

RemindersThe fees for lost report or the registered postage for refund will be deducted from the card balance first.

2. Payment by Automatic Payment Printer: After completing the application online, make your payment of NT$200 at the Automatic Payment Printer.

  • Venue: 1F, BK Hall or East Gate, 1F, Zhi Shan Hall.
  • Account & password: Your account is your personal ID number; your password is your birthdate: yyyymmdd.

RemindersLog in『靜宜app』on your cell phone→MyPU →教職員/學生專區→待繳清單→學生補卡費用→ClickQRCode繳費→Generate QRCode →  Scan the QR code at the automatic payment machine to enter the payment page →  Pay the fees →Keep receipts by yourself

3. Collection of new student ID card: After the payment is made, collect your new student ID by showing your personal ID after 2pm of the following Wednesday at the Div. of R&C (2F, BK Hall). (Please note: No further notice will be sent regarding pick up time.)

RemindersIf the new student card is not collected within three months since the application date, in compliance with the Personal Data Protection Law, the card will be invalidated and destroyed. No refund will be awarded; no new card will be re-issued under this application. The applicant must re-apply for the new card with no objection raised.

1. Online application: Accept iPASS and EasyCard.

  • Log in：Log in to e-Campus service à Other services on campus à Select “Student e-ticket report loss and refund” System.
  • Lost Report：In the “Student e-ticket report loss and refund” System à fill in personal information à select “Lost Report” for application reason.
  • Refund: If there is still balance on the lost card and a refund is necessary, select reason for refund à select refund method à fill in the refund method for the stored value à refund to bank account (the card holder’s account only) or mail to the address provided
  • Confirm and send à Application complete. e-Ticket company will process the refund accordingly.

attentionOnce the lost report is filed, the application cannot be cancelled. Even if the student ID card is recovered later, it would not have the e-ticket functions anymore.

RemindersThe fee for lost report or the registered postage for refund will be deducted from the card balance first.

2.ImportantApplying for “Lost Report” indicates that no new student ID card will be re-issued. The applicant’s discretion is advised.

Remarks

1. Regarding detailed refund information, please contact:

  • EasyCard: 24-hour Customer Service Hotline: 02-4128880
  • iPASS Digital Student Card Service Hotline: 07-7912000

2. For any questions with “Student e-ticket report loss and refund” System, please contact the Div. of R&C at 04-26328001, ext. 11111.

Validity Period of Digital Student ID Card and Related Matters
  1. Validity period of the Student ID Card: 4 years for undergraduates; maximum years of study for graduate students. When the period expires, it will automatically be converted to a general card and no longer enjoy the discounts of student status.
  2. Applying for the extension of Student ID Card due to extension of studies: Apply for the extension of the old card at the Div. of R&C before March 2 for the 1st semester and September 30 for the 2nd semester. Failed to apply in time, the student discount benefits will be cancelled and changed to regular ticket rate. Please safeguard your own rights and apply within the validity period.
  3. The Student ID Card will become invalid after graduation or withdrawal of studies:
    • Effective the 2nd semester of 2020-21AY, those who go through the formalities for leaving the university (including graduation and withdrawal) are required to have the word “EXIT” marked on the student ID Card. Please have your “EXIT” stamped on the Student ID Card at the Div. of R&C (2F, BK Hall) or Luking Library (2F). To complete the graduation procedure, when you turn in the Exit Procedure form, show your Student ID Card bearing the EXIT stamp; the card will be returned upon verification.
    • RemindersThe Student ID Card will become invalid after leaving the university, and it will serve as a general bearer card. After the discount expires, it will be changed to the regular ticket rates, and you cannot apply for loss report and replacement. For the expired Student ID Card, you can apply to the ticket company for a bearer card.
  4. If students are unable to present their Student ID Cards for verification when they’re processing graduation or withdrawal procedure, please go to the “Student e-ticket report loss and refund” System and complete the loss report. Bring a screenshot or printed successful lost report, together with the Personal ID Cards, to complete the exit procedure at the Div. of R&C.
  5. linkElectronic ticket lock card processing